The Effective Manager book resonated with me partly thanks to Mark’s way of persuasion matches perfectly with my way of thinking: Principles First. Before diving into specific techniques that an effective manager should do, the book first discusses the 4 core behaviors that an effective manager should do, regardless of techniques and tactics. And boys they do make sense.
- KNOW your people (This is the foundation, the most important basis. Do one-on-one.)
- Communicate about performance (Give frequent future-oriented feedback)
- Ask for more (coach people)
- Push work down